Aplomb — Support

Written by a human, answered by a human. [email protected]

Getting help

Write to [email protected] and tell us what happened. If something went wrong inside a conversation, the time it happened helps us find it. We answer in English and Turkish.

Deleting your account and your data

You can delete your account from inside the app — no e-mail required and no support ticket to open:

1. Open Aplomb and go to Settings.
2. Choose Delete account.
3. Confirm. Your account, your conversations and the memory the coach kept about you are removed.

If you can no longer sign in, write to us from the e-mail address you registered with and we will delete the account for you.

Free and paid

Aplomb has a permanently free tier. A paid plan raises how much you can use it and gives you a stronger model. Subscriptions are handled by the App Store — manage or cancel them in your device’s subscription settings, not here.

What Aplomb is not

Aplomb is a coach you talk to about a conversation. It is not therapy, not a crisis service, and not a substitute for professional help. If you are in distress, please contact a local emergency or mental-health service.

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